Admin Portal
A working environment for staff to manage catalogue, customers, orders and operations.
Business Management
Better operations for modern baking businesses.
BakeFlow brings together customer journeys, enquiries, quotes, orders, commerce and operational workflows in one connected platform.
BakeFlow
BakeFlow
- Customer Management
- Product Catalogue
- Enquiries
- Quotes
Overview
What this product is designed to do.
BakeFlow brings together customer journeys, enquiries, quotes, orders, commerce and operational workflows in one connected platform.
Product ecosystem
One platform. Multiple experiences.
BakeFlow is designed as more than a mobile app. It connects an operations portal, a customer-facing web experience, a mobile app and an API for working with other business systems.
Customer Website
A public-facing experience for browsing, enquiring, ordering and account access.
Mobile App
A mobile experience designed to help business owners and staff stay connected to important orders, products, operational information and performance insights.
API Platform
A structured interface for connecting BakeFlow with other business systems.
Mobile App
A mobile experience designed to help business owners and staff stay connected to important orders, products, operational information and performance insights.
- Orders
- Products
- Performance insights
Capabilities
Core platform areas include
The platform is designed to support these operational areas. The right combination depends on the organisation and the current product scope.
Customer Management
Designed to keep customer records, preferences and order history organised.
Product Catalogue
Supports products, options and the information customers need before they order.
Enquiries
Helps teams capture and follow up customer requests in a structured way.
Quotes
Designed to support quotation workflows from request through to confirmation.
Orders
Brings order capture and fulfilment tracking into one operational view.
Pricing Rules
Supports pricing that can reflect product options, quantities and business rules.
Promotions
Designed to help businesses run offers without losing operational control.
Online Commerce
Connects customer-facing ordering with the operational work behind each sale.
Customer Accounts
Supports account-based journeys for returning customers and repeat orders.
Payments
Designed to support payment collection as part of the order and account workflow.
Operational Workflows
Helps teams move work from enquiry or order through to production and delivery.
Reporting
Gives managers a clearer view of commercial and operational activity.
Who it is for
Designed for the people who run the work.
These are the roles the product is designed to support. Availability of every role-specific workflow depends on the organisation and the current product scope.
- Bakery owners and managers
- Sales and customer service teams
- Kitchen and production teams
- Customers placing orders and enquiries
Benefits
What this product is intended to improve.
Connected customer journeys
Keep enquiries, quotes, orders and accounts in one flow instead of scattered tools.
Clearer operations
Give staff a practical way to manage the work that follows each customer request.
Commerce with operational depth
BakeFlow is designed as business software, not only a storefront.
A platform that can grow
The product is structured so additional operational areas can be added as the business expands.
Contact us about BakeFlow.
BakeFlow is designed as a connected commerce and operations platform. The areas described here reflect the product direction. Feature availability should be confirmed against the current implementation for each business. If this product looks relevant, we can discuss whether it fits your organisation.